Política de privacidad

Privacy Policy

At NINELEVENART, accessible through our website, we are committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable laws.

1. Data Controller

The data controller responsible for your personal data is:

Brand: NINELEVENART
Owner: NINELEVENART
Address: Urbanización Parque Jacaranda 31, 11405, Jerez de la Frontera, Cádiz, Spain
Email: ninelevenart@gmail.com
Phone: +34 662149702

2. Personal Data We Collect

We may collect and process the following personal data:

Full name
Billing and shipping address
Email address
Phone number
Order-related information
IP address and browsing data (via cookies)

Payment information is not stored directly by NINELEVENART and is securely processed through third-party providers such as PayPal and Shopify Payments.

3. Purpose of Data Processing

We use your personal data to:

Process and manage orders
Send order confirmations and related communications
Provide customer support
Comply with legal obligations
Improve user experience on our website

If you provide explicit consent, we may also use your email to send marketing communications, updates, and brand-related content.

4. Legal Basis

The legal basis for processing your data includes:

Performance of a contract (order processing)
User consent (forms and marketing subscriptions)
Compliance with legal obligations

5. Data Retention

We retain personal data:

For as long as necessary to fulfill the purposes outlined
While a contractual relationship exists
As required by applicable legal and tax obligations

6. Data Sharing

Your data may be shared with third parties when necessary to provide our services:

Payment providers such as PayPal and Shopify Payments
Shipping and logistics companies
Technology service providers essential to operating the store, including Shopify

All third parties act as data processors and comply with applicable data protection laws.

7. International Data Transfers

Some service providers may be located outside the European Economic Area (EEA). In such cases, appropriate safeguards are applied to ensure compliance with GDPR requirements.

8. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability

To exercise your rights, please contact: ninelevenart@gmail.com

You also have the right to lodge a complaint with a relevant data protection authority.

9. Data Security

NINELEVENART implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.

10. Cookies

This website uses cookies to enhance user experience and enable functionalities related to analytics and marketing. Please refer to our Cookie Policy for more information.

11. Marketing Communications

If you subscribe, you may receive emails containing updates, product launches, and brand-related content. You can unsubscribe at any time using the link provided in each email.